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What's New?  |
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| Shipping Policy |
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| Please read our Shipping Policy |
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SSUPERSTORE.COM
only ships all packages to the billing address
of the credit card. The accuracy of this address is the responsibility
of the cardholder. Address corrections that are made while in transit or
after delivered to a wrong address are expensed to the cardholder credit
card as we incur charges from UPS for this service. Orders shipped to
any address other than the billing address may be delayed or cancelled
for credit card verification. For shipping damage: all claim must be file within 24 hours or next day of received. No
exception.
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For UPS Ground
Shipments, some products can be considered OS1(over-size), which UPS
charges 30 pounds, some products can be considered OS2, which UPS
charges 70 pounds. There are certain products such as Body Kits,
Bumpers, Spoilers, Exhaust systems, Fender, etc that will have an
additional charge because it's over their size and weight restrictions.
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For shipments to
Alaska,
Hawaii and
Porto Rico,
Please select UPS 2nd Day Air
Service. There is no Ground Service.
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For international order,
Please email us for
shipping quote.
Also, SSUPERSTORE.COM will not responsible for return shipping under any
kind of circumstances.
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Parts that are too
large or too heavy for UPS are delivered by LTL Freight delivery. Most truck freight
items have Flat Delivery Rates, a Terminal Fee, Inside Delivery Charge
and Residential surcharge. If you purchase any body kits, front
bumper cover, rear bumper cover, side panel or large size spoiler you
must choose this shipping method, which the estimate shipping cost is
between $150-$250. Additional $35 will be charge for any
residential delivery. Please e-mail or contact us first for any
shipping quote.
Total
Delivery Time
Your
order's Total Delivery Time = (Time to Process your order) + (Time in
Transit)
The
tables below detail the most common delivery times based on your preferred
method of shipping.
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Shipping |
Time
to Process
(Business Days) |
+
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Time
in Transit
(Business Days) |
=
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Total Delivery
Time (Business Days) |
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UPS
Next Day |
1-5
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+
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1
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=
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2-6
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UPS
Ground |
1-5
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+
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3-7
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=
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4-12
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Time to Process your order
Time
to Process is the estimated number of business days from ordering product
to shipping of product. In most cases, we will ship your orders from the
next business day after you orders is completed and credit card
information is verified.
Sometime we might have
items in back order, we will e-mail you when it occurred.
Please take account of following circumstances where this process may be
delayed:
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If we need to verify
your credit card information, shipment of merchandise will be delayed
until verification is complete.
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If your shipping
address is different from your billing address, this may cause
additional delays and verification needs.
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Built-to-order and
special merchandise requires additional processing days.
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Merchandise does not
ship on Saturdays, Sundays or public holidays.
Time in Transit
Time
in Transit is the estimated number of business days from shipment of
product to your receipt of product.
You
can choose between rapid delivery and the
economy of ground freight. For rapid delivery we offer UPS Next Day Air
service, 2nd Day Air and 3 Days Select. For ground freight we offer UPS ground service. Please note that:
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UPS Next Day service,
2nd Day service, and 3 Days Select
is from time of product shipment, not from time of order taken (there
may be processing or weekend days in between).
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